- Groomed backlog, supervised assignments to 6-8 UI designers, prioritized features, and planned releases.
- Wrote 20+ software requirement specifications (SRS) for feature enhancements.
- Conducted interviews with internal and external clients to test and validate user experience (UX) designs.
- Shipped 4 releases of internally-developed customer relationship management (CRM) tool.
In depth
Product decided which features would make it into each software release. Sometimes there were business and industry drivers, like government programs or partner integrations, but it was still our responsibility to spec, design, prioritize, and assign this work to Development.
Translated to today
User experience design
Product managers had the responsibility to create products and design features to meets our users' needs, even though UX was not a widespread discipline in 2010. Although we were never exposed to the standard rituals UXers know today, like card sorting and empathy mapping, it just meant had to get creative. We
User interface design
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My work
Project case studies
References
Sean Ogawa
I have known Michael both professionally and personally for over 8 years. I’ve seen him work in several different capacities as a writer, a product owner and as a designer he has never failed to rise to the challenge. He is multi-talented and highly adaptable but, I think, shows particular strength as a designer with a deep sense of empathy for users. He is someone I’d turn to for advice or ideas and his quick mind makes him an ideal brainstorming partner. It has been a pleasure to work with Michael on projects from the creation of a design system at the component level all the way up to launching whole new products. I can recommend Michael, without reservation, to anyone looking for an engaging and talented designer. If you get the opportunity to work with him, take it!
Patrick Bennett
I had the pleasure of working with Michael for 2 years at Nuesoft and have known him personally for over 20 years. Michael is a true creative problem solver. An insatiable curiosity is at the core of his being and it drives him to excel at anything he puts his mind to. He is a highly skilled designer, user experience empath, musician, and mentor who can quickly see the big picture and is also never afraid to dig deep into the details of whatever he is working on.